Final Fantasy XIV for Mac has had its sales suspended by developer Square Enix. The two-year-old MMO game was given a Mac version a couple of weeks ago to coincide with the release of the Heavensward DLC. However, the Mac client has turned out to have been just a crappy port of the Final Fantasy XIV PC version. The company cited problems with the Final Fantasy XIV Mac client as the main reason for the game being taken off sale, as well as user complaints over the game’s performance.
Final Fantasy XIV Producer and Director Naoki Yoshida released a lengthy statement on Square Enix’s forum about the issues, apologising to players. “We have received a great deal of feedback regarding the performance of the Mac version, as well as various problems which resulted from the information we provided prior to its release. For these issues, we apologize.”
There are numerous bugs and issues with the game that have been reported, many of them game-breaking. Compounding those issues is the fact that Square Enix released Final Fantasy XIV on Mac before they’d announced the system requirements. That means people were buying the game without any way of knowing if it would run on their systems.
“I believe that the biggest problem with the Mac version release was the significant discrepancy between the performance of the product our development team produced and the expectations our customers had for it, which was due to the lack of information available on our product when sales commenced, as well as other issues,” Yoshida said.
Surprisingly high system requirements are the least of the problems. All of the issues people are experiencing can be boiled down to one simple fact – the Final Fantasy XIV Mac client is just a Windows game dressed up like a Mac game. That means the client people are running on their Macs is essentially exactly the same as the PC client. The game is broken on Macs because the client also has to translate the PC code into Mac-friendly code in real time, significantly decreasing performance on all but the most powerful machines.
But what is Square Enix going to do about it? Yoshida promised in his statement that they will “make an announcement which will include detailed information on the product, system requirements, and screen resolution.” Basically, they’re not going to fix it. They’re just going to make sure people know it’s a piece of garbage before they buy it.
Up until now, Mac users have been able to run the PC version of Final Fantasy XIV on their Macs through Bootcamp, and it looks like that’s what they’ll have to keep doing.
Square Enix should never have released this port to the public in its current state, much less charged their customers $60 a piece. It’s behaviour like this that’s become far too common in large game publishers. Last week, Batman: Arkham Knight for PC was suspended from further sales after Rocksteady received bucket-loads of complaints about the game’s performance. But not before they’d released it to the public and charged people upwards of $60 for a port that was essentially unplayable.