Getting an unresponsive screen? Frustrated that your brand new iPhone X model is taking loads of time to get you from one page to the next? There’s plenty of reasons as to why this untimely issue will find its way onto your iPhone, so let’s take a look as to how we can troubleshoot this problem before resorting to taking the issue up with Apple Support.
Restart Your Phone
The easiest method of a possible solution to an unresponsive screen will be to give your phone a complete shut down. Hold down the power button of your iPhone X — which is found on the side of the phone — and wait for the option to swipe the screen to power off. Wait a little while, a couple of minutes should do, and hold the same button down until you see the screen power on. Often times this will sort out a minor glitch in the software and your iPhone may be back to its regular working condition.
Check Your Memory Space
The most common problem for an unresponsive screen is a phone that’s jam packed full of data and content. The slow response time can be hindered by a library full of pictures, recordings, apps or any type of content saved to your phone’s memory. Try deleting any unnecessary files left on your phone, such as old downloads, images you never use (looking at you collection of memes) or apps/games that you never use. Freeing up space on your phone can be the difference between having a phone that takes forever to load in or a quick, responsive phone that’s not taking up your entire day to load.
How Many Apps Are Open?
Similar to having too much data saved onto your phone, running your phone hot with a mess of open applications can greatly slow down the performance. Unused applications running can be a major issue on your phone and can cause a traffic jam on your phone which in turn results in a poor performing iPhone. Simply swipe up on your screen and click the delete (minus) button to rid your phone of what could be your pesky problem. It’s also a good idea to reboot your phone after closing out all applications and checking to see if your issue has been resolved.
Is Your Phone’s Apps Updated? How About Your Phone?
So maybe you’ve cleared away all of your unused open applications, rebooted your phone and you’re still having unresponsive screen issues. You might want to go ahead and check for any updates to any of the apps installed on your phone. You’ll find the ‘Update’ icon on the Apple Store’s homepage. From there you’re able to update any necessary applications to keep your iPhone X running smoothly.
And if the applications are all up to date, why not try updating your iOS software. In the ‘Settings’ menu under the ‘General’ tab you’ll find the option to perform a software update. Your iPhone will scan for any available iOS updates and begin installing them automatically. Give your phone a quick reboot and check if the issue has been solved.
One last option, i none of the other solutions fixed the unresponsive screen issue, is to perform a factory reset. Make sure, if you’re able, to save any data, images or video on a backup device so you don’t risk losing any precious data. In the ‘General’ tab under the ‘Settings’ option you’ll find the ‘Reset’ button. From there you’ll want to hit ‘Erase all content and settings’ and confirm the reset with your Apple pass-code. This should be your very last option if none of the other solutions fix the issue.
Once reset, check to see if the problem has been solved. If so, then congratulations and make sure to keep an eye on all of the above maintenance strategies. If not, then you have a bigger issue than simple software solutions and need to contact Apple Support for more info.