Here’s some important information regarding Marvel Vs. Capcom: Infinite. Capcom has recently discovered a troublesome bug that could delete every ounce of save data in the game. This would, of course, force the unfortunate users who stumble upon it to start their games from scratch.
To be more clear, this bug has been happening to users with the physical version of the game. Not only that, but it also has to be the Xbox One version. So the rarity of the issue is quite big, but it’s still prevalent amongst some gamers.
This bug is related to the December 5 content update and has spawned a few complaints. However, you only need very specific conditions to enact this bug. As Capcom mentions in its press release, the only situation where you will encounter this bug is if you have updated the game and have save data from the latest update, but later uninstall the game then reinstall from disc and attempt to use the save data without having applied the update.
Sounds like a pretty confusing process to enact a bug, right? But what happens when you actually perform it? Well, the updated save data and older game will be recognized as not compatible and the game may prompt you to create new save data as it may read the existing data as corrupt.
This obviously means overwriting the save data from the newest patch and as such, you’ll have to start over with a new (But outdated) save file. Once again, Capcom encourages users to not follow this process and to keep the game on the latest update to its software.
Capcom also mentioned that unfortunately, this bug can’t be fixed at the time being. However, if proper steps are follow per Capcom’s instruction, users can avoid having their complete progress data deleted.