The Nintendo Switch has had a ridiculously successful launch. The console is selling units faster than Nintendo can produce them, but one major complaint is the poor support for saves and game data. While previously reported that the Nintendo Switch can’t transfer data from one console to another, it’s looking like there’s some anecdotal evidence that Nintendo themselves has this technology.

Express reports that there was one redditor that experienced this technology firsthand:

“‘So today i got home, first thing i did was to grab the big brown box from Nintendo. I opened it, booted up the switch aaand my account was intact. To be sure i went and checked my storage, it said that it was all empty. A bit disappointed I thought, let me at least boot up Zelda. So it needed an update. While it was updating, however, i saw an icon what looked like downloading from a cloud. So full of hope i start my game, and there was my saves are intact! I can confirm Nintendo can actually transfer your data to a new device. So if that wasn’t the case for you, maybe you can contact them again and ask them if they couldn’t transfer your data.”

This is obviously anecdotal evidence, but if this is true it means that the technology exists to transfer data between consoles. Why Nintendo isn’t releasing this tech to the public is unclear, but I guess if you happen to break your Nintendo Switch your best bet is to contact Nintendo Support and hope that a customer service representative can push a button and import your new saves!

It would be in Nintendo’s best interests to make this service available to all gamers. Especially with the Nintendo Switch being a portable device as well as a console, I’m sure there will be multiple players that play on more than one device. Perhaps you want to play a game at your friend’s house and want to access your saves on that system. Why is that not possible? It really seems like the company is behind the times when it comes to data management and online capability.