Apple introduced the iPhone X in 2017 and the smart device is astounding. The fluid design and OLED screen are near flawless and provide an experience like no other phone can provide. That being said, there’s still a flurry of issues that have surfaced since the phone’s inception, and most of them leave users mildly frustrated. Thankfully, there are plenty of solutions to help you through the struggles.
Today, we’re taking a look at the speaker issue that has iPhone X users claiming the person they’re calling can hear them, but the user can’t hear a thing. There’s a few simple solutions to solving this issue, but if none of these work, you may have an underlying hardware issue that, unfortunately, may require manufacturer repairs, or worse, a new phone.
Hopefully that won’t be the case. So let’s take a look at some of the solutions to the soundless speaker issue for the iPhone X.
The first step is to simply reset all of the settings back to default on the phone. This will allow the phone to return to its retail form, in hopes of reverting any ongoing issues that wouldn’t normally be found on the phone itself. You’ll find the easiest method of reverting your settings is to navigate to the ‘Settings’ on the home screen, and from there click on the ‘General’ tab. Second, scroll down and find the ‘Reset’ tab followed by the confirmation to ‘Reset All Setting’ options, which the user will then need to enter their private iPhone pass code to continue. Finally, simply reboot your phone.
This is the easiest method and takes the least amount of effort on the users side. Once the settings have been reverted to their original form, check your speaker by making a call and see if the issue has been resolved. If so, carefully return your settings to where you initially had them one at a time and check your speaker to see if you can find the issue. If the problem wasn’t fixed by this solution, read on.
Reformatting or Factory Reset
The second solution is to attempt a factory reset on the phone. This method will completely wipe your all data stored on your iPhone X, so be sure to back up all important data, either to an external storage drive or computer. To return your phone back to its original form, not just the settings like the solution above, first you’ll open the ‘Settings’ followed by the ‘General’ tab. Hit the ‘Reset’ button like in the above solution, but instead of simply resetting the settings, you’ll want to tap ‘Erase All Content and Settings’. One again, you’ll then be instructed to enter you iPhone pass code followed by a confirmation to erase and reset your iPhone.
This solution helps deal with any pesky bugs that may be affecting any software issues related to specific pieces of hardware, such as your speaker. If your speaker begins to work, you may begin adding back any data that you may have backed up before the factory reset. Make sure to check your speaker again once you’ve added all the data back to your phone.
If neither of these solutions fixed your issue then you may want to run a test to see if your speaker itself is faulty. Recording yourself through the voice recording and playing it back will allow you to resolve if your iPhone X has a hardware problem, not merely a software glitch. Voice Memo is a solid application for voice recording and typically only takes a couple of minutes of sleuthing to figure out.
If after you record your voice and select the option to play it back and you hear nothing, then you have a hardware issue and your iPhone needs physical repairs. Be sure to check with the other solutions before getting in touch with Apple for repairs, however, because it will be much simpler to reset your settings, as well as much quicker than waiting for Apple to repair your iPhone X.